REFUND AND CANCELLATION POLICY
At Zavier.ai, we are committed to ensuring customer satisfaction with our products and services. This policy outlines the terms and conditions regarding refunds, cancellations, and the cancellation of subscription services to provide clarity to our valued customers.
Refund Policy
• No Refunds:
All transactions made on Zavier.ai are considered final, and Zavier.ai does not prorate any charges for subscriptions that are terminated before the end of their term.This policy is designed to safeguard against the potential exploitation of our services and to maintain equitable treatment for all our users.we do not offer refunds unless under exceptional circumstances as outlined below.
• Exceptions:
In rare cases such as technical issues, non-delivery of services, or other valid reasons, we may consider providing refunds. However, this is subject to the sole discretion of Zavier.ai.
Process for Refund Consideration ·
• Request Submission:
Customers seeking a refund must contact us via email at info@Zavier.ai within 7 days of their purchase. The email should include:
a. Order number or transaction ID
b. Date of purchase
c. Detailed reason for requesting a refund
d. Any additional relevant information ·
• Refund Evaluation:
Upon receipt of the refund request, our team will carefully evaluate the circumstances provided. We aim to respond to refund requests within 45 business days. Please note that the approval of refunds is at the sole discretion of Zavier.ai. Cancellation of Subscription Services ·
• Cancellation Process:
Customers can cancel their subscription services by accessing their account settings on Zavier.ai. The cancellation option is available in the account settings, allowing users to manage their subscription preferences. However, please note that canceling your subscription will not result in a prorated or partial refund for the remaining period of the subscription. ·
• Timeframe for Cancellation:
Subscribers are required to initiate the cancellation process at least 24 hours before the renewal date to avoid the automatic renewal and subsequent charge for the next subscription period.
Rights Reserved
Zavier.ai holds the right to make modifications to this policy. We also reserve the right to suspend or terminate services, remove access for users, or close the website or business, with or without prior notice, in accordance with our terms and conditions. For any queries or support related to our Refund and Cancellation Policy, please contact us at info@Zavier.ai.